This policy outlines the terms and conditions for purchasing, using, and downloading digital products from our online shop, which includes but is not limited to templates, planners, digital stickers, and other downloadable content. By purchasing from us, you agree to the terms listed below. 1. Digital Product Overview Sabanovic Digital offers a wide range of digital products, including but not limited to: * Digital templates (e.g., invitations, banners, cake toppers) * Planners and organizers * Digital stickers * Printables (for arts and crafts projects, party favors, etc.) * Custom digital designs for vinyl products, mugs, tumblers, drinking glasses, and fabrics These digital items are provided in formats such as PDF, PNG, JPG, SVG, or other common file types, and are intended for personal or limited commercial use (see Section 4 for details). 2. Purchase & Delivery * Immediate Access: Once your purchase is complete, you will receive immediate access to download your digital files. Links to these files will be delivered via email or made available in your account dashboard. * File Formats: Ensure you are able to use the file formats provided (e.g., SVG for cutting machines or PDF for planners). * Digital Nature: Please note that digital products do not include any physical items and are provided solely in electronic format. 3. Refunds & Exchanges Due to the nature of digital products, all sales are final. No refunds, cancellations, or exchanges can be issued once the files have been downloaded. If you encounter any issues with your digital product (e.g., file corruption or incorrect file delivery), please contact us at support@sabanovicdigital.com for assistance, and we will resolve the issue as soon as possible. 4. Personal Use License When purchasing digital products from Sabanovic Digital, you are granted a personal use license, unless otherwise stated. This means: * You are allowed to print, cut, or use the designs for your personal projects, events, or crafts. * You cannot resell, redistribute, or share the digital files in any format. * You are not allowed to use the files for mass production or commercial resale without a commercial use license(see Section 5). * Modifying or altering the files does not grant you ownership of the altered design. 5. Commercial Use License If you wish to use our digital products for business purposes (e.g., reselling products made with our designs), you must purchase a Commercial Use License. The terms of the commercial license are as follows: * Limited Commercial Use: You may create physical products (e.g., mugs, tumblers, stickers) for sale in small quantities (up to 500 units) using the purchased digital files. * Prohibited Actions: You may not: * Sell or distribute the digital files as-is or in altered forms. * Upload the digital files to any print-on-demand (POD) services like Zazzle, Redbubble, or similar platforms. * Use the designs in a way that infringes on the intellectual property of Sabanovic Digital. If you are interested in mass production or high-volume sales, please contact us directly at info@sabanovicdigital.com to discuss extended commercial use licensing. 6. File Storage and Access * File Backup: We recommend that you store and back up your purchased files securely as download links may expire after a certain period or number of downloads. * Account Access: For convenience, digital products may be available in your account dashboard for future downloads within a limited time period. However, we cannot guarantee indefinite access to files after purchase. * File Expiry: Ensure you download the product within the provided window. Sabanovic Digital is not liable for lost files after the download period has ended. 7. Customization and Personalization of Digital Products Sabanovic Digital offers customization options for certain digital products. Personalized templates, planners, and designs can be created to suit your needs: * Details for Personalization: Please provide accurate details (such as names, dates, etc.) when ordering a personalized product. Sabanovic Digital is not responsible for errors in the personalization details provided by the customer. * Customization Fee: Additional fees may apply for personalized or custom requests. These fees will be disclosed at the time of purchase. * Approval Process: For custom designs, a proof will be sent to you for approval before final delivery. Once the design is approved, it cannot be changed, and the sale is considered final. 8. Copyright & Intellectual Property All digital products created and sold by Sabanovic Digital are protected by copyright laws. You acknowledge that: * Ownership: Sabanovic Digital retains ownership of all designs, templates, and digital content. Purchasing a product grants you a non-exclusive, non-transferable license to use the file in accordance with this policy. * Copyright Infringement: Unauthorized use, reproduction, or distribution of our digital products may result in legal action. If you believe your purchase violates any third-party intellectual property rights, please contact us immediately. 9. Technical Issues * Support: If you experience any technical difficulties with downloading, accessing, or using your digital products, please contact our support team for assistance. * Software Compatibility: Ensure you have the necessary software and equipment to use the digital products. Sabanovic Digital is not responsible for compatibility issues on the customer’s end. 10. Policy Updates Sabanovic Digital reserves the right to update or modify this Digital Product Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the policy periodically to stay informed of any changes. For questions or support, please reach out to us at: * Email: info@sabanovicdigital.com * Website: www.sabanovicdigital.com Thank you for choosing Sabanovic Digital! We are excited to be part of your creative journey. Last Updated: 15 October 2024